Terms and Conditions

1. Introduction

Welcome to Harmaynz! By accessing or using our website and services, you agree to comply with these terms and conditions. If you do not agree, please do not use our platform.

2. Definitions

• Harmaynz: Refers to the platform offering virtual franchise services for bakery and cake-making partners.

• Partners: Independent bakers and sellers using Harmaynz to list their products.

• Customers: Individuals ordering products via Harmaynz.

3. Use of Services

• You must be at least 18 years old to use our services.

• You agree to provide accurate and complete information when creating an account or placing an order.

4. Partnership Model

• Partners are responsible for maintaining quality, hygiene, and compliance with local laws for their products.

• Harmaynz reserves the right to delist partners if standards are not met.

5. Orders and Payments

• Payments must be made through the approved methods available on our platform.

• All orders are final. Refunds or cancellations are subject to our refund policy.

6. Intellectual Property

• All branding, recipes, and marketing materials provided by Harmaynz remain its property. Partners may not modify or misuse these assets.

7. Liability

• Harmaynz acts as an intermediary between customers and partners. It is not liable for product quality, delays, or any issues arising from partner actions.

• Harmaynz’s liability is limited to the amount paid by the customer for the order in question.

8. Termination

• We may terminate or suspend your account at any time for breach of these terms.

• Users may also terminate their accounts by contacting support.

9. Privacy Policy

• Your use of the platform is also governed by our Privacy Policy, which outlines how we collect, use, and store your data.

10. Dispute Resolution

• Any disputes shall first be attempted to be resolved through negotiation. If unresolved, they will be subject to arbitration under the applicable laws of India.

11. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of India.

12. Amendments

• Harmaynz reserves the right to modify these terms at any time. Continued use of the platform signifies your acceptance of the updated terms.